More about the ultimate in cat friendly vet clinics
What is my practice felosophy?
Show compassion above all else
Provide a down to earth, ethical and eco-friendly service
Deliver cutting edge veterinary medicine
... and of course provide this all in the comfort of your own home! Find out more
Why "cats only" and why "home visiting"?
Find out more about why the combination of my "cats only" and "home visiting" are quite simply a purrfect combination!
What are the benefits of registering The Cat Vet's Home Visiting Clinic?
There's no better place to get to know your cats, than observing them in their most comfortable setting possible - your home. This provides a more realistic insight into your cat's health which in turn reduces diagnostic costs. Your cat always gets my undivided attention something that may not otherwise be possible in a traditional veterinary clinic setting.
Communication is key to providing excellent veterinary medicine. My home visit appointments allow plenty of time after the examination to explain what’s going on, answer any questions or concerns, and provide you with choices. You can rest assured knowing that I will discuss different treatment options so that you can make informed decisions about your cat’s health that are right for you and your cat's own personal situation.
What sort of things can you do for my cat at home?
A lot more than you may think, but I'll largely be guided by what each individual cat decides they will/won't allow me to do during a home visit. Rest assured that I will do my utmost to minimize stress whilst trying to make the visit worthwhile. In some instances it may be helpful to use a gentle, safe and short acting anti-anxiety medication prior to future visits. Check out my full list of Services Offered.
Will I need to inform my current vet?
Yes. I can work in conjunction with your regular vet and legally I will need to be in contact with them to learn about your cat’s previous medical history. In turn, I will keep them up to date with any treatments I may prescribe. In this way you and your cat will experience all the benefits of a home visit whilst maintaining a connection with your usual vet for more complicated procedures if you wish.
What happens if my cat needs extra treatment (eg hospitalisation, xrays or an operation)?
I liaise closely with local veterinary practices to ensure continuity of care so you are more than welcome to take your cat to your preferred local veterinary practice. If you do not have a cat friendly local practice or are new to the area I do have a list of local clinics should you need them. As an experienced clinical pathologist as well as being regular vet with a purely feline focus, I can offer a premium level of care and advice for complex medical cases. I also have an excellent rapport with a wide range of specialist vets should your cat require referral for specialist feline internal medicine, oncology (cancer) or surgery.
What happens when I need to order foods and medications?
I offer a home delivery service to registered clients. Cat foods, accessories and prescription medications can all be delivered to your door on my rounds if am passing through the area. If you need a supply before I am next in your area, then I am happy to make a trip to the post office for smaller items or a dedicated delivery can be made from £5 (subject to parcel size/weight and location within my catchment area). I always recommend ordering 10-14 days before you are due to run out to allow for any delivery delays from the wholesalers. All product prices include any prescription dispensing fees and all the practical advice you could need to get the best out of the product. For further detail about repeat medications and written prescriptions, please see my FAQ under the Practice Policy heading later on this page.
What areas do you cover?
I visit the area that borders Berkshire, Surrey and Hampshire. More specific information is available here.
The average visit time is 45 min - 1 hour in length. First consultations are usually longer. Nervous or aggressive cats may warrant considerably longer in order to take a calm and gentle approach. Older cats and those with complex medical conditions may require further time. Consultation fees vary accordingly.
Whilst some busy vet practices I have worked at charge in excess of £130 to leave their practice premises and arrive at your home, my practice was designed purely with the home visit in mind.I bring my medical expertise and innate cat friendliness into the comfort of your cat's home from £80.00.
How did you arrive at your visit fee?
As for other vets, my fees vary depending on the nature of the visit and treatment required. Having worked for nearly a decade in the local area I am very familiar with most local practice prices. With this in mind, I have tried to ensure all my fees for products and services are very competitive with local fixed premise vet practices. Visit my Feespage for more detailed prices. I am more than happy to provide an estimate to meet your requirements.
How can I pay?
Just like bricks and mortar vet practices, I take payment at the time of the visit. My portable card machine can accept most debit & credit cards (not Amex). I do not accept cash or cheque payments.
Is a visit covered by my pet insurance?
If your cat is unwell/injured then it may be worth submitting a claim as you would with any veterinary clinic. Reimbursement decisions are made wholly by your insurer in line with your policy's specific T&Cs. Any pre-existing symptoms or exclusions (regardless of whether you have claimed for them) need to be considered. Most insurance policies incur an "excess", a fee that is deducted from the amount you are able to claim. Be aware that most insurance policies will not cover the cost of preventative care such as vaccinations, parasite prevention, neutering, grooming and nail clipping (regardless of where they are done in a clinic or at home). The rules regarding dental claims vary widely with each insurer and the level of cover you have chosen. Please note that any additional costs (eg the callout/travel costs) are unlikely to be covered but with the majority of reputable insurance policies the consultation and treatment fees will be. It remains your responsibility to check your cat's individual insurance policy for a list of cover and exclusions before agreeing to treatment. For more information about pet insurance please visit my dedicated page.
Do you charge a fee to complete pet insurance forms?
Currently, unlike many veterinary practices, I do not routinely charge a fee for completing insurance forms. The turn around time for completing insurance paperwork varies with my current workload but can take up to 3 weeks in busy times. It would expedite your claim however, if you provide a stamped, addressed envelope along with your signed forms (no stamp is required if your insurer has a FREEPOST address). If you wish your forms to be processed more urgently than this, then a fee of £10 will be incurred. Your insurer is unlikely to cover this cost. The fee is non-refundable if your pet insurances declines the claim.
Very nervous cats
My cat is very anxious, how will they react to an examination at home?
Be reassured that most cats I visit at home have astute owners who have also identified them as anxious. By default most cats on my books are on the anxious end of the spectrum! How each cat responds to anxiety will be largely based on the experiences from early kitten-hood and the learned behaviours and coping strategies each cat has adapted during it's life. Clues as to the level of stress/anxiety a cat is feeling will vary from subtle body language, through to more obvious signs like hiding away or physically violent behaviour.
Although it's counter-intuitive and thankfully rare, it is possible that some cats may actually become more defensive/aggressive when handled in their home territory. It is believed that for these cats, the extreme stress/fear experienced during a usual trip to the vet may have overwhelmed their capacity to react by the time they get called in for examination - essentially these cats become so petrified they simply mentally give-up the fight. Many vets and owners sadly misinterpret this as the cat being calm and co-operative when in reality the poor cat is literally frozen with fear.
Cats hate change so in my experience most (if not all) cats are more relaxed at home. It's a tall order however to expect every cat to be completely anxiety-free when I visit. For some cats, the goal of a home visit is simply to reduce the severity and duration of any stress. I tend to suggest thinking of the first home visit as a trial run... a way of sussing out how your cat is likely to react to this novel sort of veterinary care.
Will my cat need sedating for a visit?
In the vast majority of cats the answer is NO and many cats are even amenable enough in the home for blood testing. I do not pretend to be a "cat whisperer" but I have dedicated my career and clinic to cats. This means I truly understand their needs and tailor my approach accordingly. My consultations are twice as long as a traditional vet practice's, allowing time to gently gain your cat's trust. I also find that both Feliway and Pet Remedy sprays help ensure your cat is as relaxed as possible. Most cats settle down calmly on a rug, sofa or lap. I suggest having a few treats to hand if they are that way inclined and I always have some of my own just in case. Worst case scenario we can resort to using a gentle anti-anxiety medication if required for future visits.
Yes, during periods where I am accepting unwell cats, I am able to offer an end of life care and home euthanasia service. I have a dedicated area covering end of life care and euthanasiaif you'd like to know more. The process starts with an initial phone consultation to establish your cat's individual needs and what option would be most appropriate. We can go through all your concerns and queries and I can gauge what options suit your cat best. We can then plan a time to visit. As this service is part of my other range of services I cannot promise to be available for urgent requests or those outside opening hours. It is always best to contact me sooner rather than pondering the issue for a few days. Rest assured I will not coerce you into doing anything that you don't feel is right.
What is your practice policy for...
Repeat medications & written prescriptions?
Cats requiring repeat prescriptions for veterinary medicinal products need to have been examined in the past 6 months at the very least.
Any other medications - the frequency of checkups depends on the individual circumstances. As a guide, stable patients are advised to have checks at least every 3 months.
This policy is similar to that adopted by vets nationwide. Further information about the reasons behind this policy and how I price medications and written prescriptions can be found here.
The Cat Vet's practice’s policy is to take the safest approach wherever possible and this applies to vaccination too. We follow the Vaccination Guidelines set out by the World Small Animal Veterinary Association (WSAVA). We share the WSAVA's aim which is to vaccinate more cats, less often. This is achieved by tailoring your cat’s vaccinations to the risk of exposure to infection and the duration of efficacy of the vaccine itself. This does not necessarily mean that we vaccinate less often, simply that your cat may not need all components of the vaccine every single year.Read more about this policy
I always recommend that your cat’s microchip is scanned on a regular basis (at least annually) by your vet. I routinely scan all new cats on my books and at each annual checkup. Regular scanning can help identify if the chip is still working and whether any subtle movement has occurred. Not all vets routinely scan any pets on their books which means potentially that if your cat was lost, stolen or taken in by someone who thought they were a stray, you may never find out. I support Vets Get Scanning in their effort to get all vets to scan pets routinely at regular intervals as I do. Find out more about microchipping
The vast majority of emergencies need the facilities of a specialist emergency hospital for both immediate treatment and ongoing critical care. A home visit at these times may further delay any treatment that could be obtained in a fully functioning hospital. In an emergency situation, try to remain calm and always phone ahead to get advice on what is best for your cat and allow for the vet to prepare for your cat's arrival. When calling please have a pen and paper ready to write down any instructions or directions. Here is an up to date copy of my current emergency vet policy.
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Information on this website is designed for cats registered under my care. It should not replace the advice & treatment from your own vet. If you are at all concerned about the health of your cat you should contact them in the first instance.